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Returning an item

Would you like to... Print this page Email this page Post a comment Subscribe me Add to favorites Remove Highlighting Edit this Article Quick Edit Export to PDF User Opinions (6 votes) 66% 33% How would you rate this answer? Helpful Not helpful Help us improve. Why was this unhelpful? Thank you for rating this answer. Do returns go back via a freepost or do I have to pay for the carriage back to Rubens. Due to mounting postage costs we have to charge a £6 re-stocking fee, this is to cover the cost of our shipping materials. However if we sent the wrong item or if the item is faulty we will refund your return postage cost. If you require any further information pleaseview our terms of sale or call 0845 456 0435

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